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Category: Local Business News  States of Jersey

States of Jersey Complaints Panel seeks new members

Jul 27, 2020

Islanders who are passionate about fairness are being invited to join the States of Jersey Complaints Panel. The panel conducts independent investigations if a member of the public feels that a Government Department has not acted properly or fairly or has provided poor service.

Deputy Russell Labey, Chair of the Privileges and Procedures Committee, which oversees the Panel, said "Everyone has a right to expect a good standard of service from the Government and to have things put right if they go wrong.”

There are currently nine members of the Panel, including the Chair and two Deputy Chairs and all the roles are unpaid. Members are currently appointed for a three-year period, although the Assembly has agreed to consider the establishment of a Public Sector Ombudsman in the future.

Lisa Hart, Deputy Greffier, explains “In a small Island, it is important to have a broad pool of members to avoid conflicts of interest. We look for applicants who can demonstrate that they will approach this work in a totally objective manner so that the public can be certain that consideration of their complaint will be completely unbiased and impartial.”

Deputy Labey added “The States Assembly has a strong commitment to diversity and we would really like the Complaints Panel to be a balanced group of people in terms of gender, ethnicity, age, disability, sexual orientation, socio-economic status, experience and skills, and we encourage applications which will achieve that balance.”

For an informal discussion about the role, or to submit your CV and covering statement, outlining your interest in the role and relevant experience and skills, please contact the Deputy Greffier, Lisa Hart by emailing The closing date is 5th August 2020 and interviews will be held the week commencing 10th August 2020. 

States of Jersey Press Release.

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