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Procurement Survey Results

November 14, 2024

This report presents the findings of a survey conducted by the Chamber of Commerce to assess the current state of the Government of Jersey's procurement process. The survey aimed to gather feedback from local businesses to identify areas for improvement and enhance the overall efficiency and support provided to the business community.

  • Key Findings:

    • Dissatisfaction: Many businesses are dissatisfied with the current procurement process.

    • Complexity and Length: The process is seen as too complex and lengthy.

    • Lack of Transparency and Poor Communication: These are major issues causing discontent.

  • Challenges Identified:

    • High Costs and Inadequate Resources: Significant barriers for businesses.

    • Time-Consuming Process: Discourages participation in tenders.

    • Inflexibility: The process does not accommodate the needs of local businesses.

  • Suggestions for Improvement:

    • Simplify the Process: Make it less complex and time-consuming.

    • Improve Communication and Transparency: Enhance clarity and openness.

    • Support and Training: Provide more resources and training for local businesses.

    • Enhance the Procurement Portal: Improve usability and information quality.

  • Engagement and Networking:

    • More Opportunities: Interest in seminars, networking events, and one-on-one meetings with government departments.

    • Better Connections: Essential for fostering communication between businesses and the government.

  • Transparency and Fairness:

    • Regular Audits and Independent Oversight: Suggested to improve the process.

    • Building Trust: Critical for ensuring a level playing field for all businesses.

The Chamber of Commerce has shared these findings with the Government of Jersey and will continue to engage with government officials to advocate for the implementation of the recommended improvements. By understanding the challenges and frustrations faced by businesses, we can work towards a more streamlined and transparent procurement process that benefits both the government and the local economy.